Logistics Account coordinator
Unified Logistix Group Jax
Logistics Account coordinator
Full Time • Unified Logistix Group Jax
Account Coordinator (Customer Experience)
Who We Are
At Unified Logistix Group, we are committed to delivering exceptional service and creating seamless experiences for our customers. Our team takes pride in being responsive, detail-oriented, and dedicated to building strong, lasting relationships with our clients.
About the Role
We’re looking for a motivated and detail-oriented Account Coordinator to join our team. In this role, you’ll play a key part in supporting our customers by ensuring clear communication, timely updates, and a smooth overall experience from start to finish.
If you enjoy helping people, staying organized, and being part of a collaborative team, this is a great opportunity to grow your career.
What You’ll Do
- Serve as a primary point of contact for client inquiries, delivering prompt and professional support
- Assist with order entry, tracking, and scheduling to ensure a seamless customer experience
- Collaborate with internal teams to ensure requests are handled accurately and on time
- Proactively communicate updates and status information to clients
- Maintain accurate customer records, documentation, and account details
- Help resolve service concerns quickly and professionally, ensuring customer satisfaction
- Support reporting and provide insights to help improve the overall customer experience
What We’re Looking For
- 1–2 years of experience in customer service, account coordination, or a related role
- Strong organizational skills and ability to manage multiple priorities
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Excel, Word, Outlook); CRM experience is a plus
- A positive, solution-oriented mindset with strong attention to detail
- Ability to work independently while contributing to a team environment
- Able to work in a fast paced environment.
- Will require lots of walking from office to warehouse updating orders.
Why You’ll Love Working Here
- Opportunities for growth and career development
- Supportive, team-oriented environment
- A company that values exceptional service and strong relationships
- Health, dental, and vision insurance options
- Paid time off
Job Details
- Full-Time | In-Person
Compensation: $20.00 - $22.00 per hour
The Unified Logistix Group Difference.
Unified Logistix Group was founded on a principal that we could raise the bar in the home delivery industry. Our president served over 17 years in the senior management of a leading national furniture retailer. Understanding and working each day on the disconnect from the retail side of the business to logistics side he knew there had to be a better way. Years later it seems we succeeded. With constant advancements everyday our company continues to excel in the art of white glove home delivery. Our company handles all aspects of furniture delivery, storage, and professional installation for designers, brick and mortar retailers, ecommerce, and commercial clients throughout the United States.
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